Big Data in the Real World

Infosys Improves Outcomes with 360-degree Customer View

China’s largest appliance maker faced major customer service, marketing, and technical challenges as it sought to successfully compete in a world where consumers are rapidly shifting to buying online. Using HPCC Systems, global technology company Infosys integrated more than 20 TB of data from 20 different online and offline sources to create a unified 360-degree customer view, which the appliance maker is using to drive better marketing and customer service.

Join Flavio Villanustre, Vice President of Technology for HPCC Systems and Mike Yang, Principle Technology Architect for InfoSys as they discuss how they implemented HPCC Systems to determine the needs, wants and interests of target markets and to achieve the desired results more effectively and efficiently than competitors. Flavio and Mike will share insights on best implementation practices and the unexpected benefits of their big data implementation.

About the Speakers

Dr. Flavio Villanustre

Vice President Technology

LexisNexis® Risk Solutions

Dr. Flavio Villanustre's Twitter page

Dr. Flavio Villanustre leads HPCC Systems®, and is also VP, Technology for LexisNexis Risk Solutions®. In this position, he is responsible for Information and Physical Security, overall platform strategy and new product development. Dr. Villanustre is also involved in a number of projects involving Big Data integration, analytics and Business Intelligence. Previously, Dr. Villanustre was Director of Infrastructure for Seisint. Prior to 2001, Flavio served in a variety of roles at different companies including Infrastructure, Information Security and Information Technology. In addition to this, Dr. Villanustre has been involved with the open source community for over 15 years through multiple initiatives. Some of these include founding the first Linux User Group in Buenos Aires (BALUG) in 1994, releasing several pieces of software under different open source licenses, and evangelizing open source to different audiences through conferences, training and education. Prior to his technology career, Dr. Villanustre was a neurosurgeon.

Mike Yang

Principle Technology Architect


Mike Yang, Principle Technology Architect, has worked at Infosys for more than 5 years. Before joining Infosys, he served as an IT Director at eBay CDC and as Senior Developing Manager at Google China developing center.
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