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At Strativity, consulting isn’t an academic pursuit. Our consulting services are designed to yield measurable, meaningful results across all key customer experience touch points: from employee engagement to customer satisfaction and from resource allocation to bottom-line profitability.

The quality of a customer’s experience—and the likeliness of that customer to become a long-term source of revenue—depends on employee interactions.

Our processes, diagnostic tools, and research initiatives identify and quantify opportunities to enhance those interactions, assess an organization’s readiness to pursue them, and usher in a new, organization-wide culture of customer centricity.

Channels:

  • Strategy
  • Innovation

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