Using Analytics to Improve Medication Adherence

Lack of simple adherence to prescribed medications results in up to $300 billion of direct costs to the US health care system. While the problem is complex and will require multiple players to solve, this talk will focus on some simple, analytic-driven insights and solutions that prescription bene!t managers (PBMs) and group health plans can use to mitigate the problem within insured populations. We will cover some of the challenges in overcoming non-adherence, including a surprising gap between the perception and reality of individual non-adherence. We will also cover some patent-pending work that Express Scripts (one of the nation's largest PBMs) has done around predicting non-adherence risk, and tailoring interventions to improve adherence.