S&OP At Cisco: The Journey From S&OP To IBP

Cisco began S&OP 5 years ago. We started with the fundamentals of supply and demand matching and planning for product transitions. We matured and scaled up to cover almost all of the businesses inside Cisco with S&OP process. In the past 12-18 months, Cisco S&OP has continued to mature towards Integrated Business Planning. We have combined S&OP Planning with Demand Planning and added a Regional S&OP team, which is driving a tight relationship with Sales. Our IBP teams shape demand to minimize Excess and optimize margins. We continue to drive toward a higher level of maturity, working towards better data automation, data insight, integrate customer perspective, and collaborate across teams. We are taking steps to integrate the IBP at the business unit, segment, and company levels.

Rob Thomson

Director, S&OP

Rob leads the S&OP team supporting the Enterprise businesses in Cisco. They collaborate with each Enterprise business unit on key material planning, including product transitions and flexibility, and makes sure that the team understands financial impacts of decisions that they plan to make, and work to optimize margins, as well as market share. Rob has held various management positions in NPI, Production, and Planning at Cisco over the past 18 years. Prior to Cisco, Rob also worked in supply chain at a start up. Rob holds a B.S.in Electrical Engineering from Chico State University, California, and MBA from Santa Cara University.

Michelle Davis

Director, S&OP

Michelle leads the S&OP team supporting the Service Provider businesses in Cisco, which represents ~22% of Cisco’s total Revenue. Her team focuses on the four key Cisco S&OP strategies: driving collaboration to transform business operations, provide targeted flexibility, enable demand shaping for global markets and deliver gross margin maximization, while developing and scaling people, process and systems. At Cisco 14 years, Michelle has held various management positions in both finance and planning. Prior to Cisco, she was in finance at IBM for five years in the Storage Division, spending her last year as the Division budget coordinator. Michelle holds a B.S.in Accounting from San Jose State University.

Rob Thomson

Director, S&OP

Michelle Davis

Director, S&OP

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