Mark Southern

As the Director for Product Innovation at four of Hilton Worldwide’s Hotel Brands, Mark’s role is to envision and create the future of the branded food and beverage experience while ensuring operational efficiency for a system of over 3000 franchised hotels. A passion for all things travel and hospitality guides Mark’s business and personal journeys. An award-winning strategist, he fixates upon the customer experience to create and deliver large-scale innovation projects for Hilton Worldwide. Drawing upon the same entrepreneurial spirit that drove him to create highly successful products for his own restaurant company, his concepts and service systems continue to revolutionize food and beverage within the hotel industry.