Gary has recently taken the role of Chief Digital Officer at Harvey Norman. Reporting to the CEO, Gary leads the development and execution of the Harvey Norman digital strategy, taking ownership of the management and development of all Harvey Norman online activity. Gary is responsible for the end-to-end strategy, design, and implementation of the company’s digital roadmap that is positioned to meet the needs of the business in communication, engagement, and transaction. Harvey Norman’s digital strategies address customers, the stores, their people, suppliers, web, mobile, cloud, data and insights, online marketing, and digital development, increasing customer acquisition, conversion and retention. Digital is influencing every facet of business.The CDO is primarily a change agent who will help deliver Harvey Norman further into the digital age.