Leading Innovation Consultant & Award Winning Author
David Hamme is a business consultant and the award-winning author of Customer Focused Process Innovation: Linking Strategic Intent to Everyday Execution. Mr. Hamme serves as the Managing Director of Ephesus Consulting, a boutique-consulting firm that focuses on driving game-changing initiatives for its clients. Prior to founding Ephesus, David worked stints as a management consultant for Ernst & Young and The North Highland Company as well as served as an executive in Lowe’s Home Improvement’s $3B Installation Business Unit where he oversaw the strategic planning, marketing, product management, pricing, new product development and sales functions. Based upon his experiences consulting at over forty enterprises, David developed a pioneering approach to innovation - a dynamic model that concretely links customers to an enterprise's value-creation engine. This framework and its supporting toolsets are presented in a field guide for business professionals titled Customer Focused Process Innovation: Linking Strategic Intent to Everyday Execution (McGraw Hill). For its contribution to the field of Operational Excellence, Customer Focused Process Innovation received the Shingo Research and Professional Publication Award.