Walmart to open in-store AI lab

The AI lab called Intelligent Retail Lab will be focused on studying customer experiences and is to be opened at a selected New York store

9Nov

Walmart has announced its intention to open up a new AI lab called the Intelligent Retail Lab. The lab will be operational inside one of Walmart's New York stores in Levittown, as part of the firm's plans to integrate AI into its day-to-day operations.

The AI project is being helmed by Walmart's Intelligent Retail Lab (IRL) team made up of "AI and machine learning experts, data scientists and experts in product and retail operations" who are "focused on testing AI in a physical grocery store," according to a source from Walmart.


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When live, Walmart hopes the AI system will assist store associates better do their jobs by helping to identify when stock is low, notify staff of spills and identify incorrectly shelved products.

The Intelligent Retail Lab system is currently situated in Walmart's startup incubator Store No. 8 while the IRL team completes installation of the system. The new lab comes after its recent announcement of its new warehouse, Sam's Club Now, to test a range of technology development such as machine vision for inventory management. However, unlike the warehouse, the Intelligent Retail Lab will test out a range of emerging technology meant for a retail setting.

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