If you are looking to add a project manager to your business or organisation, you need to conduct your search with care. After all, this is a very important role, and one that is critical to the success of your projects. So, how can you ensure that someone is going to be effective in the role? What sort of traits should you be looking for? Read on to discover more.
Stress management – You need to look for project managers that have the capacity to work under extreme stress. While some projects may be small and uncomplicated, there are going to be those that seem like a nightmare to manage, especially if failure could result in customers lost and millions of pounds wasted.
Emotional intelligence – A project manager needs to have the ability to deal with a diverse and large group of people, all with different agendas. Emotional intelligence is a necessity because a leader needs to be effective in communicating with their team members, as well as holding meetings with senior managers. An effective project manager is one that can handle intellectual and emotional biases in a gentle manner so that creativity is not squashed. They know how to deal with everyone so that the group is focused on the goals, and they can emphasise with the client so that the relationship is a long and successful one.
Qualifications – Of course, you need to ensure the project manager has the necessary project management qualifications. There are many options available, from PMP to APM PMQ. It is imperative to ensure that the project manager holds the right level of qualification that is required for your organisation and the type of projects that you deal with.
Initiative – A project manager certainly needs to have a lot of initiative. You need someone that has already researched your business and has an understanding of the unique culture of your organisation. The last thing you want is someone that requires a lot of direction. After all, they are going to be the person providing this if you choose to employ them.
Exceptional written and verbal communication – When interviewing a potential candidate, you need to try and gauge their ability to talk with people at all levels. After all, this person is going to be communicating with everyone from the stakeholders and senior management to the team members and the client. It is so important that their communication skills are of an outstanding standard. To determine this, you should ask behavioural questions about the person’s capacity to interact with customers. It is also advisable to have as much of a conversational interview as possible, as this will say a lot about a person’s communication skills.
Conflict resolution – Last but not least, the final trait you need to look for is the ability to resolve conflicts effectively. Conflict resolutions skills are of extremely high importance. There are going to be many conflicts to manage throughout projects. After all, there are many different people involved, with different views and agendas. You need someone that can effectively resolve these conflicts.