Over the last few years, the enterprise application software market has witnessed significant growth. According to leading analyst firm Gartner, this market is expected to grow at a CAGR of 10.4% and reach $310.2bn by 2022.This shows that more and more enterprises are adopting apps to improve productivity and reduce costs.
Enterprise apps can bring together the entire organization and integrate several business processes and operations. These processes and operations can include accounting, human resources, manufacturing, marketing, resource planning, sales and distribution.
To develop an effective and easy-to-use enterprise app, the developers need to understand the pros and cons, and dos and don'ts, so that the application becomes successful on the global stage. Organizations are selective when it comes to adopting applications for business use cases. There are numerous such applications available out there, but only a few of them have gained traction among enterprises.
To help you develop the enterprise app that encourages adoption, we have curated few of the most important things to be considered that could make your enterprise app impeccable.
Select the right technology
Choosing the right technology is critical. Therefore, first analyze the needs of the enterprise and the platform before deciding which technology to employ. Some applications are used for specific platforms, while others as used for cross-platforms.
Nowadays, on average, the enterprises are using three devices regularly. These devices come with distinct operating systems like Android, Windows and iOS. Also, enterprises are embracing the Internet of Things (IoT) which changes the picture inside out.
In such a scenario, it is better to select the technology that can serve the needs of all these platforms. For example, you can go for developing a hybrid enterprise app that can be used across multiple platforms and operating systems.
Ensure they have a high level of security
Security should be the priority for every developer while building an enterprise app because the app will be holding and processing confidential data and information. Although nothing is completely safe today, developers should ensure that they have integrated the best security practices in the app.
As per the Mobile Cyberattacks Impact Every Business report by Check Point Research, all organizations face at least one mobile malware attack every year. On average, the number of mobile malware attacks every year against an organization is 54. The surprising thing is most of the organizations do not even get to know that they are being attacked.
Hence, right from the beginning of development, a developer must consider adding a number of strong security features so that the app becomes very hard for attackers to compromise. For example, they can add multifactor authentication as it is a more secure method. The multifactor authentication not only involves password and username, but also additional verification like verifying OTP sent to a mobile number.
Another good way is to add a biometric authentication feature so that only the right person can access the app.
Assert ease of integration
Another thing to take care of is to allow integration of app with the existing business systems such as enterprise resource planning (ERP) systems and customer relationship management (CRM) platforms. If organizations are already investing significantly in existing systems, they are more likely to want the enterprise app to integrate with these systems.
Integration allows them to work seamlessly without making any changes to business policies and other business aspects. A well-integrated app also helps enterprises to review queries, existing data and other relevant information whenever required. This eventually enhances the user experience. Hence, when developing an enterprise app, ensure that it provides ease of integration.
Follow core UX/UI principles
Developers should ensure that an enterprise app follows the core UX and UI principles. Following these principles will mean that the app is simple, consistent, intuitive, provides visibility of system status, allows users to control it and prevents errors.
Enterprise apps are going to be used by employees and managers who would not like it if the app is too complicated and wastes their time and worse, affects productivity. Thus, try to include the most essential features in the app, while keeping the common features highlighted.
A lot of features can be a little confusing for users. Mostly, enterprise apps need collaboration between employees, regardless of the type of app. The app should have the capability to allow the sharing of data and information. The design elements should be neat and clean to improve UX. Nobody likes a cluttered app. A good-looking and personalized app will encourage employees to use it.
Maintain a robust backend
The lack of a robust and secure backend is one of the main reasons behind the failure of an enterprise app. The developers should take care of a number of technical factors such as that the app can access existing data and systems in real time, that the data can be shared, it integrates with other capabilities and it uses use of right APIs.
On the backend, server and database play important roles in the performance of the application. The server is considered the lifeline of the network, while the database is the key to make an app dynamic.
When users make requests to the app, database accepts the request, fetches the data and returns the desired results to the user.
Employ a data analysis dashboard
Another overlooked factor in an enterprise app is the capability to analyze app data and its management. Data analysis allows enterprises to know the times when the app is used, the way app is performing and how being used by employees, as well as some other analytics.
All of this data is important for an organization because it helps them learn if the app is fulfilling their expectations, or if it needs improvements to accelerate performance.
If the app is not even driving engagement, how can it be successful? Hence, the developers should provide a dashboard in the app where enterprises can analyze the data and understand the experience of the users.
The data analysis dashboard should enable enterprises to track app users, cash reporting, performance, monetization metrics and session durations.
Major challenges in developing an enterprise app
There are quite a few challenges that developers come across when developing an enterprise application. We have mentioned some of the important ones in the following section.
Security: Developers find it very challenging to address the security aspects of an enterprise app. Despite integrating the best security practices, attackers find one or other ways to compromise the systems and applications.
Authentication: It is also related to the security aspect of the app. Every app requires user credentials (username and password) for login. But it is a really daunting operation to apply a secure and robust authentication technique to the app.
Data encryption: It is very important for an app to encrypt the enterprise data as it can be sensitive. If the app does not meet the data encryption expectations of the organization, it will be abandoned.
Lack of collaboration: Developers often build the app without collaborating with the people who are going to use it. Hence, the app sometimes lacks the essential features and provides a poor experience to the end users. This results in the failure of the app.
Above are the essential things that an enterprise app developer should keep in mind to build a successful application. While leveraging the right tools and modern technologies, they should also take care of the usability, security and other aspects of the application.
Competition is immense and so is the rate at which technology industry is progressing. Therefore, it becomes critical for developers to stay up-to-date and provide the best possible solutions to the clients based on a present-day scenario.