When it comes to project management, one thing you cannot afford to compromise one is quality. However, there are many project managers that are making quality mistakes without even realizing it. To make sure you do not fall into this category, we have put together a list of the quality management mistakes that you need to avoid.
One of the biggest mistakes that you can make when it comes to quality management is failing to take the necessary project management training. No matter whether you are new to the field or you have been managing projects for years, project management courses can always help. By taking a course, you will learn about the latest and most effective techniques for managing a project, and a lot of this will focus on quality.
Another common error is failing to engage stakeholders in quality control. The project team, including the stakeholders, need to inspect the project deliverables before they are submitted to ensure that there are now errors and that quality standards have been met. A lot of project managers also make the mistake of failing to engage stakeholders in quality assurance, which is another big mistake.
Failure to improve project processes will also lead to a decrease in quality. You need to have a process improvement plan in place to ensure that the common problems associated with processes are avoided, including inconsistent outputs, defective outputs, and taking too long. As with anything in business, if you remain stagnant, you cannot expect to keep producing quality results. You need to move forward.
Another mistake to avoid is not using the right quality tools. Effective project managers need to have knowledge of the basic quality tools and know how to use them effectively. This includes scatter diagrams, control charts, histograms, Pareto diagrams, check sheets, flowcharts, and cause-and-effect diagrams.
A lot of project managers also fail to develop requirements, and this is a costly error. The development of requirements is a vital part of scope management. You need to analyse, document and validate all of the following requirements:
- Quality requirements
- Project requirements
- Transition requirements
- Solution requirements
- Stakeholder requirements
- Business requirements
Last but not least, the biggest sin of them all is a failure to define quality. If you do not define quality, how do you expect your project team to achieve it? Quality means different things to different people, and you need to make sure that all project team members and stakeholders are on the same page. Quality is the degree to which a project meets the requirements. This statement indicates that the requirements must be known and they must be met; so make sure this is the case.
So there you have it – some of the most common mistakes that are made by project managers today. If you avoid the mistakes mentioned above, you can ensure that the quality of your project is to the high standard it should be. After all, the last thing you want is for standards to slip and for your deliverables to be a disappointment.