According to Association for Information and Image Management (AIIM), one in every two large companies uses Microsoft’s SharePoint Server. The platform offers support to worldwide companies with a wide range of functionalities, from enterprise content management to archiving and business process coordination. Sharepoint manages to dominate the content and collaboration market, but its versions received mixed feedback from users as many companies had a hard time customizing it in a relevant way.
Last year, Microsoft released SharePoint 2016 with hybrid features and other updates, so we decided to make a list of pros and cons of the Internet’s best-known Intranet provider.
1. Complexity of Features
SharePoint’s most loved feature is its out-of-the-box approach to Intranet, which means developers have at their disposal a diverse palette of options for customization and enhancement. The concept of a one-stop-shop that is an umbrella for different processes and for inter-department collaboration is more attractive for companies than more rigid prefabricated solutions. Also, the platform's capabilities extended: the new version has improved the mobile experience, so employees can have a steady workflow from any location.
Featuring countless customization options and possibilities of integration, SharePoint should be implemented after a thorough evaluation of the company’s needs. Then, you can let your IT team work on customization. However, the best choice is to find an experienced service provider who can support full-coverage of your Intranet needs and who is also able to advise on the best systemization solutions. Sharepoint consultants from Itransition, for example, are able to help you find the best price-quality balance of the customization process.
SharePoint offers a variety of features and can also make a good team with other company systems (CRM, ERP), which determines a fluid cross-company collaboration. Access to information becomes easy ensuring a smooth business process.
Regarding costs, SharePoint comes in three deployment models, on-premises, cloud and hybrid, each with specific pricing models that make the platform suitable to businesses of all sizes.
1. Tedious Customization Process
The large array of built-in features comes with the drawback of an extended customization process that takes more than a year to be fully fulfilled. Also, if the business does not make use of a provider’s experience, the IT department may fail to develop the right structure and the result will be a slow and tangled Intranet.
2. Public web site feature is gone
New SharePoint customers might be discouraged by the lack of support for public websites on the platform. This issue forces businesses to use the services of a third-party vendor, which will determine a new cost. For small and medium-sized enterprises this change can be unaffordable.
3. Overall Expensive Implementation Price
Even though pricing is flexible, costs still remain an impediment for some companies. The possibility of cloud intranet now lets enterprises to implement SharePoint at the expense of a monthly fee. If an enterprise chooses the traditional on-premise intranet, the initial cost of infrastructure, license and customization is high. However, long-term improvements in workflow make the payments worthy.
Until recently, Microsoft’s Intranet platform was considered suitable for large businesses, with a strong IT framework and diverse collaboration needs between departments. But the possibility of using SharePoint Online makes it an efficient tool even for small companies, so SharePoint’s market supremacy will continue.