In this globalized economy where countries have high degree competition, the route of success for any nation is found in the level of education of its workforce. This stands true for everyone from those who are just ready to enter the workforce to those who are unemployed due to the lack of qualifications required by the demanding market. With its increasing presence in our lives, it’s only acceptable to implement the use of technology in the classroom as well so the students could receive the technical training to participate in the competitive economy.
In the digital age, the idea of a traditional workplace is obsolete. With the passage of time, the Human Resources field has evolved beyond recognition. Gone are the days when it was only known for its clerical functions of managing, recruiting, interviewing, and hiring new employees. Technology has completely revolutionized the role of HR all over the world. Modern technology has transformed almost every aspect of HR, from sourcing to performance management. Today's HR professionals work as the organization's top executives as they help in planning strategies. They use their vast expertise to change and suggest policies which affect the entire workforce.
Hiring the most qualified employees and matching them to the job description where they fit is significant for the company’s success. Additionally, laying off or discharging the workers who are not productive for the organization is also an important function of HRM.
There is a set of skills required in the HR field, usually referred as soft and hard skills. Soft skills include personal qualities, the ability to work with an assorted workforce, being persuasive, team leader, to achieve the promotional goals. Whereas, the ‘hard skills' include, principles of business, good verbal & written communication, and proficiency in computer.
HR students need to be prepared by sharpening both their soft and hard skills while still in college. In order to be able to work in the HR workplace, they must learn how technology can influence their job role as an HR officer or leader.
Here is a step by step guide where the use of technology is demonstrated in the HR workplace:
Recruitment & Selection of the Workforce
This is the most important aspect of HR department in any organization. Every company goes through the recruitment and selection process, as it provides the core resources needed for the business progress. Recruitment is basically the process every organization goes through, in order to attract the potential workforce. Selection is determining the best candidate out of all the applicants.
In the past, it would take ages to undergo this process. HR recruiters had to rely on traditional methods to get it done, such as print publications, newspaper ads to post jobs, and networking. But this would only attract a limited number of people. However, with technology, this area is significantly reshaped; it has made recruiting more efficient and effective.
Now the HRM has many options to post their job ads, which can target potential employees all over the world and select the best candidates available. They have recruitment tools, such as; Talent Management Systems, Company's website, LinkedIn, and several Social Media platforms. Technology has also made selection easy with applications database, online testing assessments, personality, tests and internet interviews.
Training the New Hires
Another critical step for the HR department is to train the newly hired employees. It used to be a time-consuming action but thanks to the recent technology it has been simplified. Technology inspired training can be time-saving and equally beneficial to both the employees and the company. The internet equipped training proves to maximize the training resources available. The technique to assess the company's information and training programs from distant locations eliminates the need for the trainers to work directly with the trainees. However, the best way is to have integrated training sessions which include: trainer-led training, technology-based training, assessment, and coaching of employees to get accessible training outcomes.
Management & Retrieval of data
The most indispensable principles for HR are docility and avoiding risks in any task they have. Moreover, this is why HR officers are always swamped in paperwork which can be quite time-consuming. Thanks to technology, this isn't the case anymore. The digitization of database has made it possible for organizations to store and recover files in an electronic format.
The use of Human resource information system works as a bridge between human resources and information technology through HR software. This software electrically enables the HR activities. Electronically managing the data gives HR a fact-based view of the present workforce. It also allows better risk management decisions like, identifying employees who could use additional training or replacement.
Employee Performance & Feedback
Performance management and feedback are also important in the HR world. Human Resources experts can use several tools available to assess the performance of their employees, as well as, take their feedback. Feedback's are used for the betterment of any organization, as it helps the employees to reach their highest potential. Different organizations use metrics to assess the performance of their workers and see if they're performing up to the company's standard.
Today, students who are entering the workforce are expected to be well equipped with the technological training. As they use technology on a daily basis, their learning and use are much more efficient than the previous generations. They don't relate to the pre-mail era as we call it. Their communication is vastly based on technology, with the use of social media, text messaging and e-mail. Although, it is argued that the digital technology has left a negative impact on students with the ‘informal writing' and use of ‘text language' but in arguably it is understood that technology has done more good than harm for them. They already know their way into this digitized world and that is going to help them in the workplace as well. May it be HR or any other field of work.