Every business has a process or specific workflow that consists of a set of tasks that are linked together for the purpose of achieving the ultimate goal of delivering a specific service of product to their client. This process is often referred to as business process, also known as workflow. It is vital for a company to have an extremely lucid perspicacity of their business processes. These processes should be clearly defined so that all team members are clear about what is expected at every phase. It can be immensely difficult for a business to navigate their processes if the processes and their purposes are unclear.
How Does Business Process Fit into Business?
Business process is vital to the effective implementation and management of goals. In fact, business process is the operational process of the business. Without a clear and focused process, it will be tremendously difficult for any business to produce consistent high-quality results. When there is no established workflow, a company is simply functioning in the dark, while hoping to hit the mark. The business process can be viewed as your company's blueprint for success. It will allow anyone within the operational organization to view any specific project and have a clear understanding of where they are in the project.
When best practices are applied to the business process, it can be developed in a manner that will ensure optimal results.
How Do We Identify Our Business Process?
Most business owners and managers who have endeavored to identify their business process will acknowledge that this can be an incalculably difficult task. The primary reason that businesses seek to identify their business processes is for the purpose of improving those processes, but the efforts that are made to identify and successfully map out these processes can very difficult, subsequently leading to a high level of frustration and uncertainty.
One of the primary inhibitors to identifying business process is ambiguous definitions and words associated with specific tasks. Even the definition of process can be nebulous and difficult to understand. So the first step that must be taken in identifying your business process is to develop a lucid definition of business process, so that you will understand exactly what you are looking for.
Business process is defined as specific tasks that are directly connected to one another, often in a specific order, for the purpose of accomplishing and end goal of providing a specific product or service to the client. This means that any task or activity that leads to the end goal is a part of the process.
Why Is It Important?
As outlined earlier, the business process is actually the blueprint for successfully delivering your product and service at a high level of quality. Not only does properly managing the workflow in your business lead to the delivery of a service or product, but it also ensures that the service or product is delivered in a timely manner. Understanding your business process provides the capacity to enhance that process in order to produce better results.
How Does it Bring Value to Your Business?
In short, enhancing the business process increases productivity and proficiency, meaning that it will inevitably improve your customer satisfaction rate and your profitability. The intrinsic value that is inextricably connected to improving your business process is its ability to get the best out of your team.
Good Examples of Business Processes
There are what is known as core processes. These are business processes that are generally common among businesses, and then there are processes that possess a great deal of specificity to a specific company.
Some of the core processes are:
- Product Development
- Sales & Marketing
- Product or Service Delivery
These processes either exist as a force that drives the business or as a part of the operational process.
How Can You Manage Your Business Processes?
The first step to effectively managing your business process begins with understanding it. Once you understand your process, you will be able to implement strategies that will make it easy to manage them. There are a number of business process management programs through which a company can effectively define, map out and manage their business process. The key is to identify the program or software that is the best fit for the workflow of your business.
When the business process is defined and refined, the results will be inevitable; however, it is also important to understand that this is an evolutionary process, meaning that the process will have to be consistently monitored to identify new ways that will improve the process, especially in the area of available technology.