In the realm of mobile technology, billions of endpoints provide connectivity in our everyday environments. The connection of these endpoints is where the Internet of Things comes into the picture. With the IoT, these mobile devices are capable of inter-connectivity, as well as for data gathering and event recording. Developing an emergency notification system that takes into account mobile and the IoT is a natural transition in this ultra-modern way of communicating. But where does your organization get started?
Beyond Mobile Phones
To reach the widest audience with emergency notifications, mobile phones offer several advantages. You can make calls, send texts, and set alerts on almost all the mobile phone models currently on the market. Yet, with the IoT, your organization can go a step further. GPS tracking on smartphones allows you to pinpoint the location of individuals in emergency situations. Those who are within a radius of an emergency zone can receive information specific to their location.
For example, if your organization is dealing with an active shooter scenario, you can identify those individuals who are inside a targeted building and those who are outside of the structure. Each group needs to receive pointed information on how to best protect themselves in the situation. With GPS pinpointing, the IoT allows you to do just that for better response rates following these emergency scenarios.
Improved Process Flow
Connecting individuals with the right resources at the exact time these are needed is the ultimate goal for the IoT of emergency notification mobile strategies. However, at an organizational level or for a community-wide initiative, this seems impossible to achieve — until you understand the possibilities. One example of a mobile technology that can be used for this purpose is Google Glass, the augmented reality device that allows you to pull up information on a screen in front of your eyes
Imagine wearing Google Glass and you were able to access emergency plans for specific scenarios in the heat of the moment, right when you needed guidance? With Google Glass and other IoT devices, you can also connect with other entities through live video conferencing, so you can coordinate services without having to leave your current position.
The use of RFID tags positioned on security devices, such as entry doors, video cameras, and alarm systems, could be scanned with Google Glass. This could give you the latest data, such as when an entry door was last accessed or the most recent video captured by a security camera. All this information can be used by emergency teams working to secure a scene and to protect people involved. The use of the IoT would greatly improve the process flow and streamline seconds and even minutes from response times while saving lives.
Another major source of delays among emergency response teams is the ability to communicate effectively. This goes beyond knowing the proper chain of command of who to contact. Your organization needs to know which aspect of communication is best suited for the specific scenario. You already know that an emergency is never cookie-cutter; there are always external circumstances that throw a proverbial wrench in the plan.
But what if your organization could improve collaboration by utilizing the IoT? There are two areas to focus on for this application — location tracking and improved access to information. By tracking the location of the individuals on your response team, you know who is available at any time. This helps reduce time spent tracking down the right person for the task at hand. Improved access to information, thanks to mobile tech like cloud software and Wi-Fi, grants individuals with the tools they need to step in at any stage.
Furthering the Conversation
With the IoT, it is all a matter of understanding the types of mobile tech available to your organization and learning how to pair the tech with your emergency notification needs. It's crucial for IT leaders to invest time researching how these types of technologies can enhance their operational intelligence.