MRO Corporation, a healthcare software company located in Norristown, Pennsylvania, has announced the launch of its Business Office Medical Record Attachment Service that aims to improve cost efficiency, compliance and streamline workflows for healthcare providers.
According to MRO, the service will be customized based on the organizations requirements and specialized services such as the medical record attachment service which will "enable healthcare providers to streamline processes for sharing patient records with payers to support insurance claim payments".
MRO's director of revenue cycle services, Kim Charland, said, "MRO is extending our industry-recognized expertise for health information exchange into business office functions that support the revenue cycle.
"Our workflows free up billing office staff to focus on revenue-generating tasks, while MRO handles the medical record selection, attachment to claims and distribution to payers," Charland added.
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Additionally, the service is integrated within MRO's ROI – Online Business Office Edition.
KLAS, a healthcare research group, announced in its 2018 report that MRO are the leading organization in providing a secure, compliant and efficient exchange of protected health information.
"MRO's ROI Online - Business Office Edition sits on the KLAS-recognized, award-winning ROI Online platform, with modifications to support requirements for attaching medical records to insurance claims and distributing documentation in the format requested by a payer," MRO commented.
The delivery of information within the service will have trackable options with customized workflows and service models integrated according to healthcare provider needs.