Soccer – often referred to as the 'Beautiful Game' – represents the best example of a sport with 'teams charged to perform their work under changing conditions.' The best soccer teams in the world succeed by applying a 'mindset' that recognizes a mutual dependency (i.e., interdependency) between players on the field described as 'genuine' collaborative teamwork. Indeed, today’s highly competitive global business world – where technology is enabling organizations to be more responsive to markets (i.e., customers), along with empowering employees on the front line to make decisions, to take risks and to manage constant change – has become more and more like soccer.
Develop Mindset before Skillset
Most people in the workplace don’t function with a mindset that supports genuine collaborative teamwork. The typical mindset supports 'group work' that is more about cooperating and coordinating with others. 'At their core, most people have values that favor individual responsibility and performance over any form of groups, whether it be a team or otherwise,' write Douglas Smith and Jon Katzenbach in their best-selling book, The Wisdom of Teams (HBR Press, 1992).
Developing an alternative mindset 'must be learned and can’t be simply inserted as new software,' writes Danah Zohar in her 2007 Abstract, An Alternative Sports Metaphor for Understanding Teamwork as Complex: Soccer. Inmy book, The Collaborator: Discover Soccer as a Metaphor for Global Business Leadership, 11 operating principles are introduced – and serve as 'governing' principles – to describe how people can cultivate an alternative mindset for supporting collaborative teamwork. These principles 'mirror' actions that happen on the soccer field. They must become 'habits' for practicing genuine collaborative teamwork!
In The Collaborator, competencies aligned to each operating principle are introduced. For example, competencies aligned to one operating principle, 'Rely on Each Other' are: Relationship Building, Team Management, and Team Player. When combined with operating principles, they provide an 'operating platform' enabling the application of genuine collaboration.
Collaborate to Innovate using Soccer’s Model
Based on the Center for Creative Leadership research (see 2014 report, Future Trends in Leadership Development), we know that innovation doesn’t emanate from individual people – it lives in the social network. Soccer’s model provides a working description of a 'network' for learning genuine collaborative teamwork. In soccer, an infinite number of connection points are created in a network consisting of 11 players who operate in a dynamic fashion under constantly changing conditions. Moving the ball on the field equates to causing existing plays (i.e., ideas) to be combined in new ways for scoring goals (i.e., innovating).
Silo Busting in the Age of Collaboration
Teams who struggle with the 'silo mindset' are going to be limited in how much real collaboration they experience. I view it as a 'fixed' mindset (and the collaboration mindset as a 'growth' mindset) based on the work of Stanford University Professor, Carol Dweck, in her book, Mindset: The New Psychology of Success (BallantineBooks, 2006). For example, people with a growth mindset possess the kind of perseverance and resilience needed to achieve creative solutions. This syncs up well to the collaboration mindset and teams pursuing innovation.
The Beautiful Game
A big part of soccer’s attractiveness comes from the diversity and inclusion embedded in the game!
Diversity shows up – by gender, race, ethnicity and age, for example. Also, there are no prerequisites for playing soccer – unlike many sports. The benefits of diversity are 'real…and if we can leverage them, we’ll be far better off…we’ll find better solutions to our problems,' writes Scott Page in his book, The Difference: How the Power of Diversity Creates Better Groups, Firms, Schools and Societies (Princeton University Press, 2007).
Successful soccer teams 'naturally' function in a highly inclusive fashion. Without inclusiveness, there is not an opportunity to tap into the talent on the team for operating in a dynamic fashion under constantly changing conditions, causing exiting plays (i.e., ideas) to be combined in new ways for scoring goals (i.e., innovating).
Again, this all relates to the how business can leverage soccer’s model to bridge changing demographics in the United States (and globally) – both in the workplace and marketplace – for building a competitive advantage in today’s global business environment.
It’s All in the Game for Millennials in Business
Why do millennials find soccer their sport of choice as reported by Forbes (December 2015)? We know that millennials view teamwork as a key work value. We know they’re accustomed to collaborating online and they like to learn through collaboration. Not surprisingly, millennials are very interested in innovation… Because millennials typically bring a global perspective, coupled with a more inclusive nature and comfort around flatter operational structures, they are primed to learn, develop and practice genuine collaborative teamwork using soccer’s model.
Perhaps millennials recognize all these connections and view soccer as a way to develop collaborative leadership skills in today’s global workplace.
Team Coaching Platform
Team coaches develop a 'collaboration mindset' by convincing people on the team that high performance is needed for the task at hand and can only be achieved when the team functions in a way that recognizes the 'interdependent' nature of the team’s relationship. Anything short of that recognition would not result in high performance! Once that commitment is in place, the coach introduces the 11 operating principles in my book and then works to build the team’s understanding of the principles.
Developing skill-set calls for teaching people a new range of competencies focused on collaboration. This process is highly personalized once people have been introduced to all competencies in the inventory. Action plans are created once strengths have been assessed. From there, it’s a case of targeting selected competencies for growth…followed up with ongoing coaching to help reinforce learning and application.
Leveraging Soccer’s Model in the Age of Collaboration
Our highly competitive global business world has become more and more like soccer. Because players on the soccer field are described as skillful, adaptable and not position-driven (except for the goalkeeper), the game demands 'flexibility' to change quickly, assimilate new information on the run and apply multiple skills to achieve results. These descriptors (and expectations) are equally applicable in today’s workplace. The global game of soccer can be highly leveraged in the global workplace for improving team effectiveness in the age of collaboration!