It takes imagination and knowledge to form a coherent vision and a strategy for growth, but the peril of many businesses is the tendency to grow too fast. One thing you can do to improve your chances of success is outsourcing. Whether you want to use the services of a call center located overseas or to use outside accounting services instead of developing your accounting department, your business can experience a substantial lift from outsourcing. You can save space, money, time, and resources through hiring others offsite to do the work for your company.
The Dos and Don’ts of Outsourcing
Outsourcing sounds like a great opportunity to concentrate on more of what you love about running your company and less on what you find routine and uninspiring. However, the key is to determine correctly when is a good time to outsource and when is not. In addition, you have to be able to tell what kind of tasks and departments can be outsourced and what should not be. You should avoid outsourcing if the timing is not right and if you are thinking of entrusting to others services that form the core of your business.
Avoid outsourcing in a desperate effort to save money when you are going through a difficult financial situation and when there isn’t enough cash flow. The transition of services offsite usually means that you need additional cash. While outsourcing should save you money in the medium to long-term, any kind of change usually involves expenditures and waiting, so outsourcing at an inconvenient time may spell trouble for your company. Also avoid outsourcing tasks that lie at the core of your operations, unless you are familiar with the outsourcing company. You don’t want to remove the core of your business and place it out of your immediate control.
What To Outsource
In a sense, most of us already outsource some of our tasks. You don’t make all of the things you need to use at the office. Financial consulting is an outsourced service, and you depend on an outside view of the company for tips on how to make investments to grow. You may use financial advisors such as Donald Gayhardt or another expert, but there is no doubt that your company benefits from outside consultation and advice from time to time.
When considering what to outsource, think about what kind of department or tasks could be done in some other location and will not upset the flow of your company. This is the reason why call centers are so popular. Call centers provide a necessary function for larger businesses, but having a large number of people making calls on the premises can take up space and be distracting. Even when they are answering complex questions about the use of certain products or to dealing with complaints about billing, callers do not have to be located at the site of the company in order to find out how to answer questions effectively.
Your outbound calling services also don’t need to be located under the roof of your company. Outbound services are for trying to drum up business with potential customers, cold calling and pursuing leads. Capable people can be trained to handle these calls remotely, even overseas. There are a number of companies that can provide calling services inexpensively and with skilled callers.
Some companies have all of their accounting done off the premises. If you have an accounting department that is costing your business too much money, it may be a good idea to have payroll and billing outsourced. It is relatively easy to find accounting companies that can cover the entire range of services for a low price. Do some comparisons and find an accounting company that can balance the books, take care of payroll and do tax preparation.
You most likely have heard the expression, 'content is king.' This is true of written content for websites as well as short videos produced for social media. While the meaning of web content has changed throughout the years, its importance in grabbing attention for your company and brand has not diminished. You want those who produce content for your website and social media marketing to know what your company is about, but there is no need to have them working on site. There are plenty of web content consultants who can meet with you and design an entire web content strategy that is right for your business.
As with content production, it is a good idea if those working on marketing campaigns are familiar with your business, but they don’t have to work there on a day to day basis. Let your best and brightest in your company churn out ideas and implement strategies while the actual material and content can be developed off-site. Just a few meetings with marketing consultants can give them a clear idea of where you are headed and what you want to achieve. Find the best firm, and you can feel confident that you are leaving your work in good hands.