Ahead of her presentation
Danielle has had a career spanning 9 years in BNP Paribas Securities Services. Danielle started from the operations team, growing to product manager and then Global Innovation Coordinator. Her focus has changed from products to culture. Danielle's current role involves creating a climate that encourages innovation by bringing in intrapreneurship programs, methods, models, and metrics that allow potent ideas to transform into reality.
Do you think what we used to call innovation has actually become a transformational process and why?
Yes, I really believe innovation has become more than just product or service innovation, we have the responsibility today to transform the way we work, the mindsets, and our approach to the world.
This is not only about innovation but about our potential to transform and adapt ourselves quicker than others.
How have the realities of operating within your organisation impacted your innovation goals?
The 'old way of doing things' is a real challenge, but we will fight as hard as we can to not let it interfere with our strong willingness to change and to shape the future of financial services.
What impact has new technology had during the development your innovation plan?
Technology has a huge impact on banking services and adaptation to change is not a choice anymore. I do not see it as a threat but as a big opportunity to improve our products and services.
Do labs and partnerships offer businesses opportunities that in-house innovation doesn't and why?
We have a specific ID Lab (Innovation and Digital Lab) which helps innovation to happen, our role is to allow Intrapreneurs to take ideas and bring them to market by creating the right environment, by coaching and providing them with the right tools. We are the facilitators, connectors and enablers of Innovation in the Bank.
Do you believe that technological advancements will change the way that the economy operates in the near future, and will this have a profound impact on your innovation objectives?
For me, technology will change everything and impact all of us, independently of the business or area we operate in, this is a reality and we have to adapt and prepare ourselves to change or to die. There is no other option than progress and adaptation. I really believe that the best is yet to come, and I am confident we will be able to create a bright future for Securities Services.
You can hear from Danielle and other industry leaders at the Chief Innovation Officer Summit, taking place in London this April 25&26.