eBay opens new smartphone trade-in service

The new Instant Selling service claims it will pay up to 40% more than competing services such as Apple Give Back or Verizon Trade-in


eBay has announced the launch of its latest online smartphone marketplace, eBay Instant Selling. The service will allow users to enter details about their phone along with images, and Instant Selling will immediately send them an instant voucher which they can use to buy a new device, along with an optional shipping label to send their old phone for reselling to eBay.

Once received, eBay will sanitize the data on the phone, and clean and test it, before reboxing it with new accessories for resale. Eligible phones currently include unlocked Verizon and AT&T smartphones, the Samsung S Series (S7 upward) and Apple iPhones (6S upward), with plans to include T-Mobile, Sprint and the Google Pixel phones by November 2018.

eBay has partnered with UK-based second-hand goods chain Cexchange for its latest foray into the buyback market. It launched the "Instant Sale" trade-in service in 2013 and a few years later, "Quick Sale" in conjunction eBay Valet. Both services focused on consumer electronics and both have since closed.

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eBay's latest trade-in service also claims it will offer 40% more than competing trade services standard returns such as EcoATM, Gazelle or Apple Give Back which usually offer between 40–50% of each device's market selling price. However, eBay has yet to comment on the revenue sharing aspect of the program.

Alyssa Steele, vice president of Hard Goods at eBay, commented in a statement: "Millions of Americans have unused phones in their homes and simply don't realize how much their devices are worth, probably because trade-in values are typically so low.

"With Instant Selling, people can find out exactly how much their phone is worth and sell their phone within a matter of minutes to immediately help fund holidays or something off their personal wish list," she added.

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