DISH has introduced new Amazon Alexa voice capabilities that give customers the ability to set recordings, launch apps such as Netflix and navigate menus on Hopper family set-top boxes.
DISH has been working with Amazon Alexa software since April 2017 when it became the first pay-TV provider to offer direct compatibility with Amazon Alexa. The introduction of the voice capabilities will enable all DISH customers with an internet-connected Hopper DVR, Hopper Duo, Joey or Wally to ask Alexa to control their TV content after pairing with an Amazon Echo, Echo Show, Echo Dot, Fire TV Cube or other Alexa-enabled device. DISH customers can ask Alexa to navigate, play, pause, fast-forward, rewind and search content based on channel, title, actor or genre.
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"We are working to create the best hands-free TV options for our customers, and these new voice capabilities are an important step in that direction," said DISH vice-president of product management, Niraj Desai. "DISH customers already love the convenience that our Alexa compatibility brings to their home, so we're continuously identifying popular voice commands to enhance that experience."