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Automating the Tax Department

Plus, voice recognition; and private numbers go public.

1Oct


Corporate Tax Software



Automating the Tax Department


Three high-end systems make compliance a lot less taxing.


Just as accounting software frees controllers from spending all their time keeping the books, the latest corporate tax software packages are helping tax managers spend more time on tax planning than on tax compliance. But while there are many enterprise accounting system vendors, there are only three major vendors of tax systems for large companies: Arthur Andersen LLP, Deloitte & Touche Technologies LLC, and Computer Language Research Inc. During the past few years, all three vendors have been upgrading their products into full-fledged client/server products that can integrate with client/server accounting systems.


Corning Inc., for instance, is fully integrating Arthur Andersen's AACTS system with its PeopleSoft general ledger module. The Corning, N.Y., glass-product manufacturer uses a single chart of accounts for its 15 domestic entities and 80 international subsidiaries. This makes it possible to map the general ledger accounts to about 1,000 tax accounts, and to set up formulas in the AACTS system that make 175 adjustments automatically.


Thanks to AACTS, and in particular its real- time accrual module, Corning is completely revising the way it does taxes. "As transactions occur, we will be moving them continually from the general ledger to the tax accrual system," says Tom Holland, tax systems manager. "As transactions occur throughout the year, we will analyze them, and once the year is completed, we'll have 80 to 90 percent of our tax adjustments analyzed and ready to go." This process also guarantees that provisional calculations (computations of estimated taxes to be paid each month or quarter) will be more accurate.


"We're in our first year of implementation, so our real payback will be next year," says Holland. "What we're hearing from our CFOs is that they want us to do more than just complete tax returns. They want the big tax- saving ideas, and using this system will give us more time to find them."



Mapping GL Codes

Corporate tax software, not surprisingly, is far more complicated than personal tax software, involving a number of separate programs and modules. The first module that must be used is the one that maps the general ledger codes from the company's accounting software to the tax software account codes.


"We haven't been able to standardize our charts of accounts in all our divisions," says Peter Zagrobelny, manager of tax technology at PepsiCo Inc. PepsiCo has implemented CorpTax from Deloitte & Touche to produce a federal return for about 200 legal entities as well as hundreds of state and city returns. "But CorpTax lets us convert all our different general ledger formats into a standard set of accounts for tax purposes," adds Zagrobelny. When these mappings are completed, typical use of the software begins with the tax provision module to compute the first quarterly estimated tax payment in April of the tax year (assuming a calendar fiscal year). Once the tax year has been completed, work with the tax compliance module can begin. This module computes federal tax returns, to be filed on September 15, and the state and city returns, to be filed no later than October 15. During this period, the international tax module is used to perform the tax computations for income from foreign subsidiaries.



Making a Choice

The three major corporate tax packages offer more or less the same functionality; hence, choosing one often comes down to other factors. For example, since post-sales support is an important factor, some companies may be influenced by whether they're more comfortable being supported by a consulting firm (Arthur Andersen, Deloitte & Touche Tax Technologies) or a software firm (the Computer Language Research unit of The Thomson Corp.).


Beyond support, many users would agree with Zagrobelny that the choice of software depends on the user interface that determines how the taxes are computed. "We compared Andersen's product to CorpTax, and we felt that we were more comfortable with CorpTax's more flexible approach than with Andersen's task-oriented methodology," he says.


For other users, the choice of software depends on the platform. Client/serv- (Continued on page 31) er versions of AACTS and Computer Language's In-Source are currently available, while a client/server version of CorpTax will be delivered in September 1999.


A client/server platform was particularly important in last year's decision by Washington Post Co. to upgrade its tax software to InSource CS to prepare 65 federal returns and 350 state/city returns for its numerous divisions.


"Our tax operations are decentralized, and we had the tax database on four local area networks in four locations around the country," explains Dean Rohr-baugh, manager of tax systems for the media conglomerate. "Now we have a single database, here in Washington. The system lets people dial in and work from anywhere. They can make changes, and we can all look at them at the same time."


Of course, high-powered client/server tax software systems aren't for everyone. Midsized businesses, especially those without international operations, should consider smaller systems, such as ProSystem fx from CCH Inc. (800-45-PROFX; www.prosystemfx.com).


No matter how sophisticated a tax system may be, it's no substitute for expertise, or a panacea for inefficient processes.


"In general, tax technology is only one piece of the pie," says PepsiCo's Zagrobelny. "You have to take the people, processes, and technology into account, and look at it as tax process reengineering. Pick the processes first, and then pick the technology that does what you need to do."



Many Happier Returns


(Chart omitted)



Voice Recognition



The Master's Voice


You say "to-mah-to," and it types "tomato."I start the computer in the morning, and I don't touch it again all day," says Francisco Llamozas, architect for Mexal Corp., a Miami construction firm. He's using IBM's ViaVoice 98, a voice-recognition product that allows him to dictate text and commands to the computer without touching the keyboard or the mouse. "I even shut the computer off by voice," he says. Although he's a native Spanish speaker, "the recognition is very good," says Llamozas, "even though I have an accent."


Voice-recognition products have become substantially more accurate and sophisticated in the past couple of years, in two different ways. First, the restriction that each word be enunciated separately and distinctly has been removed, as the products now accept "continuous speech." Second, the products now automatically recognize a large number of commands to the computer, such as "Dictate to Microsoft Word" or "Create a table with five rows and two columns."


However, voice recognition is still not for everyone, according to Jackie Fenn, analyst for IT advisory firm Gartner Group. "About half the people who try it abandon it because they don't get to the levels of accuracy they want in a short enough period of time," she says. (Llamozas, for in-stance, spent a few hours "training" the software to recognize all var-iations in his voice.) "For that reason, we're not seeing corporate rollouts of the technology yet." But Fenn expects the technology to continue improving, and greater acceptance within two to three years.


There are four major voice-recognition vendors: IBM (www.ibm.com/via voice), Dragon Systems (www.dragonsystems.com), Lernout & Hauspie (www. lhs.com), and Philips Electronics (www.speech.be. philips.com). Packages generally cost from $50 to $150, depending on features and vocabulary size.


----------------------------------------------- --------------------------------- INDUSTRY DATA



Private Numbers Go Public


Financial-statement information is widely available for publicly held companies, but accurate data for private companies is harder to come by. Now such information is available online, for a price.


Integra Information Inc. offers its Business Profiler Industry Reports at its Web site, www. integrainfo.com. Integra sells profiles on more than 900 industries, representing more than 3.5 million private U.S. businesses. Reports are available by SIC code and revenue size, and the charge ranges from $59 for a three-year report to $129 for a report that provides detailed income, balance sheet, cash flow, and industry ratios for each of the preceding five years.


"You're able to replace intuition and guesstimating with actual data," says Alan K. Wells, a New York M&A consultant who uses the Integra data. "When doing business analysis, it provides authoritative comparables data on private companies."


Integra's biggest competitor is RMA, the Association of Lending and Credit Risk Professionals (www.rmahq.org). RMA collects data from its more than 3,000 members, which include commercial banks, thrifts, and other financial-services firms. These members provide financial information about their own customers to RMA for use in aggregate financial statements for privately held companies. This data is primarily used by lending institutions to evaluate the credit risk of loan applicants.


By contrast, Integra gathers its data mostly from federal government sources. Starting from the IRS Corporate Source Book, information is captured from a variety of government agencies, including the Departments of Labor and Commerce, the Securities and Exchange Commission, and the U.S. Census Bureau. The data is disaggregated using a proprietary model.

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