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Artificial Intelligence In HR

How AI is changing the hiring process

16Aug

Artificial Intelligence (AI) has already transformed our everyday lives. It makes everything much easier, better and faster. The next generation software is now also penetrating the recruitment process. 

The rise of AI in HR is the result of increased hiring volume, and it greatly facilitates the workflow o f hiring managers. The manual recruitment process is inefficient and outdated. Recruiters need additional tools to enhance their capabilities and working processes. According to one survey, 60% of hiring managers emphasize the importance of technologies.

We've looked at five ways artificial intelligence is changing recruiting.

1. AI and candidate sourcing

Candidate sourcing remains one of the biggest challenges for recruiters. They struggle with finding and attracting qualified employees. AI technology searches passive applicants - 75% of professionals are passive applicants - that match all job requirements through their data they leave on the net.

These sources could be employees’ profiles on social media channels, career websites, CVs, work portfolios, etc. Examples of AI tools include Beamery, Candidate Relationship Manager (CRM), and Applicant Tracking System (ATS). This kind of software also helps to identify the profile of the kind of employee most likely to succeed in the job opening by reducing bias and making exclusively data-based decisions. Finally, such tools can also assist in the job posting, resume processing, and tracking interviews, saving you time which means you can spend it on interviewing the strongest applicants.

2. AI and candidate screening

Resume screening is the most tedious part of the hiring process. Recruiters don’t have time to check hundreds and sometimes thousands of resumes for a vacancy. Artificial Intelligence helps to automate this process. AI can screen a lot of CVs instantly, enabling the recruiter to concentrate on higher priority issues such as engaging with potential employees. It also improves a quality of the hire through standardized job matching. An AI-driven resume screening process identifies all relevant skills, knowledge, and experience of applicants and eliminates those who don’t match all requirements, providing instead a short list of the strongest candidates.

3. AI and bias

AI in recruitment can reduce bias whether conscious or unconscious. Recent studies proved that bias considerably hinders the recruitment process. AI software ignores all information about a potential employee such as his/her age, gender, nationality, race and makes hiring impartial and fair. It is even possible to neglect additional details such as the name of the university attended or a zip-code that could indicate black neighborhoods. This means that the selection of top applicants is based only on their qualification and relevant professional skills.

ThisWay Global is one of the most popular AI recruitment tools that helps to avoid or to minimize bias in the hiring process. This platform takes data-based decisions and provides an objective selection of candidates. Instead of information such as gender, age, race, it gathers only skills and other qualities required by the employer for a certain job-opening.

4. AI and potential employee engagement

Machine learning software also automates engagement with employees. It is frustrating for applicants to not hear back from HR and it gives a negative impression of a company they applied to. Now it is possible to increase responsiveness through chat bots. Many companies also use email automation to provide potential employees with feedback. Applicants are thereby always kept informed – they will be notified if a vacancy has been filled or if they get an invitation for the interview. Implementing this kind of software will create a positive image of a company, applicants get the communication they need, and recruiters save time. 

An excellent example of such software is Mya, a hiring assistant chat bot that communicates with applicants via popular apps (e.g. Facebook Messenger). They don’t have to wait for the recruiter anymore; all the candidates will get a response instantly. This AI software uses Natural Language Process to assess applicant’s data and to ask relevant questions. In turn, applicants can also pose questions on a certain topic, which if Mya cannot answer, it will request hiring manager. JobBot is a similar recruiting software that optimizes the recruitment process through Craigslist and Indeed. It interviews candidates and schedules an interview if they fit the requirements.

5. AI and job seekers

AI will also be useful for applicants when creating their CV. AI resume builder, for example, helps to make a perfect one with minimum efforts and time spent. But, at the same time, there are also AI assistants that help job seekers to find a vacancy by asking a bunch of different questions, analyzing candidate’s skills, experience and providing a job list. Jobo and EstherBot are powerful tools that arrange a similar service that help in finding a job and allows interaction with potential employers in chat bot. Provide it with your resume or Linkedin profile, and it will find a perfect job opening that matches your qualification.

The future lies in technologies and the potential of these tools is immense. With the aid of AI, all time-consuming tasks can be automated, and recruiters who ignore them will miss out on the best talent.

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